Effective Date: 11 July 2026
Last Updated: 11 July 2026

Introduction

Welcome to Real Extn. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit www.realextn.com or use our real estate services.

By accessing our website or submitting an enquiry, you agree to the practices described in this Privacy Policy.

1. Who We Are

Real Extn is a trusted real estate agency and property consultancy based in IP Extension, Patparganj, East Delhi. We assist clients in buying, selling, renting, investing, and marketing residential and commercial properties across Delhi NCR.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Full Name
Mobile Number
Email Address
Property enquiry details
Property requirements and preferences
Property information submitted by owners or authorised representatives
Messages submitted through contact forms
WhatsApp enquiries
IP address
Browser and device information
Website usage statistics
Cookies and similar technologies

We collect only the information reasonably necessary to provide our services and improve your experience.

3. How We Use Your Information

Your information may be used for the following purposes:

Responding to your enquiries.
Contacting you regarding properties or services you have requested.
Arranging property visits and inspections.
Assisting with buying, selling, renting, or investing in properties.
Sharing suitable property updates based on your requirements.
Improving our website and customer experience.
Monitoring website performance and security.
Preventing fraud and misuse.
Complying with applicable legal obligations.

We do not sell your personal information to third parties.

4. Property Listings

Property information published on Real Extn may be provided by property owners, authorised representatives, developers, brokers, or other reliable sources.

Although we make reasonable efforts to keep listings accurate and up to date, property prices, availability, specifications, floor details, maintenance charges, photographs, and other information may change without prior notice.

Users are advised to independently verify all property details before making any financial, legal, or investment decision.

5. Cookies

Our website may use cookies and similar technologies to:

Improve website performance.
Remember user preferences.
Analyse visitor behaviour.
Measure website traffic.
Improve search functionality.
Enhance user experience.

You may manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Google Services

Our website may use Google services, including:

Google Analytics
Google Site Kit
Google Maps
Google Search Console

These services may collect technical information in accordance with Google’s own Privacy Policy.

7. WhatsApp Communication

If you contact us through WhatsApp, your communication will be processed through WhatsApp’s platform and governed by WhatsApp’s own Privacy Policy.

Please avoid sharing confidential financial or highly sensitive personal information through WhatsApp.

8. Information Sharing

We may share limited information only where reasonably necessary, including:

Property owners regarding your enquiry.
Buyers, sellers, landlords, or tenants involved in a transaction.
Financial institutions if you request loan assistance.
Professional advisers where required.
Government or legal authorities when required by applicable law.

We do not rent, trade, or sell customer databases.

9. Data Security

We implement reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of those websites before sharing personal information.

12. Marketing Communication

We may occasionally send property updates, market information, or service-related communications based on your enquiry or relationship with Real Extn.

You may request to stop receiving promotional communications at any time by contacting us.

13. Children’s Privacy

Our website and services are intended for adults and are not designed for children.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

14. Your Rights

You may contact us to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permissible.
Update your contact details.
Withdraw consent for future promotional communications.

We will make reasonable efforts to respond to such requests in accordance with applicable laws.

15. International Services

Some third-party services used on our website may process technical information on servers located outside India in accordance with their own privacy practices.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or legal requirements.

The updated version will always be published on this page with the revised “Last Updated” date.

17. Contact Us

Real Extn
Office No. 9, Ground Floor, Plot No. A-27, Street No. 1 & 2, Madhu Vihar, IP Extension, Patparganj, Delhi – 110092

Phone: +91 90150 62519

WhatsApp: +91 90150 62519

Email: (Update with your official business email address before publishing.)

Website: www.realextn.com

Grievance & Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the details provided above. We will make reasonable efforts to respond as promptly as practicable.

Last Updated: 11 July 2026

This Privacy Policy may be updated periodically to reflect changes in our services, website functionality, business practices, or applicable legal requirements.