itions | Real Extn

Effective Date: 12 July 2026
Last Updated: 12 July 2026

Introduction

Welcome to Real Extn. These Terms & Conditions govern your access to and use of www.realextn.com, including its property listings, enquiry facilities, content, communication channels, and real estate consultancy services.

By accessing, browsing, submitting information through, or otherwise using this website, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

If you do not agree with these terms, please discontinue using the website.

1. About Real Extn

Real Extn is a real estate agency and property consultancy based in IP Extension, Patparganj, East Delhi.

We assist buyers, sellers, property owners, landlords, tenants, and investors with residential, commercial, and other eligible real estate opportunities across Delhi NCR.

Real Extn may act as a property consultant, marketing intermediary, facilitator, or broker, depending on the nature of the enquiry and transaction.

2. Scope of Website Services

The website may provide information and services including:

Properties available for sale or rent.
Residential and commercial property consultancy.
Property search and filtering facilities.
Property marketing and promotional support.
Buyer, seller, landlord, and tenant enquiries.
Site-visit coordination.
Market updates, articles, videos, and property-related guidance.
Contact facilities through telephone, WhatsApp, email, or website forms.
Other related services communicated separately by Real Extn.

The availability, scope, and nature of any service may change from time to time.

Information displayed on the website does not constitute a binding offer, legal opinion, financial advice, valuation certificate, title report, or guarantee of a transaction.

3. Property Listing Sources

Property details displayed on Real Extn may be obtained from:

Property owners.
Landlords.
Buyers or sellers.
Authorised representatives.
Developers or promoters.
Brokers or real estate agents.
Housing societies.
Publicly available records.
Other sources considered reasonably reliable.

The presence of a property on this website does not by itself confirm ownership, authority to sell or rent, legal title, regulatory approval, current availability, or the accuracy of every detail supplied by a third party.

4. Accuracy and Availability of Property Information

Real Extn makes reasonable efforts to publish useful and current property information. However, property details may change without prior notice.

Such details may include:

Price or rent.
Availability.
Area or dimensions.
Carpet, built-up, covered, or super built-up area.
Floor and total number of floors.
Maintenance charges.
Parking rights or availability.
Furnishing and fixtures.
Ownership status.
Photographs, videos, and floor plans.
Possession status.
Loan eligibility.
Society facilities.
Regulatory or approval information.

Areas and dimensions described as approximate must not be treated as certified measurements.

Photographs, videos, maps, plans, and other visual material are provided for general reference. Users should physically inspect the property and confirm its present condition before making a decision.

Real Extn may correct, update, suspend, archive, or remove any listing without prior notice.

5. Independent Verification and Due Diligence

Users must independently verify all material information before paying any amount, signing any document, or entering into a property transaction.

Verification should include, where applicable:

Identity and authority of the owner or representative.
Ownership and title documents.
Previous chain of ownership.
Sale deed, conveyance deed, lease deed, or allotment documents.
Encumbrances, loans, mortgages, disputes, or litigation.
Freehold or leasehold status.
Property tax, electricity, water, maintenance, and society dues.
Sanctioned building plans and permitted use.
Completion, occupancy, or other applicable approvals.
Actual carpet, built-up, covered, or plot area.
Parking rights.
Society membership and transfer requirements.
RERA registration and project details, where applicable.
Loan eligibility and bank approval.
Physical and structural condition of the property.

Users should obtain independent advice from an advocate, chartered accountant, architect, engineer, bank, valuer, or other qualified professional wherever appropriate.

Assistance or coordination provided by Real Extn does not replace independent professional verification.

6. RERA and Regulatory Information

Where the Real Estate (Regulation and Development) Act, 2016, applicable rules, or regulations apply to a project, promoter, advertisement, or real estate agent, the relevant parties are expected to comply with those requirements.

For an applicable registered project, users should verify:

The project registration number.
Promoter details.
Approved plans.
Declared completion timelines.
Regulatory filings and updates.
Information published on the relevant RERA authority website.

Any RERA number or regulatory detail displayed on Real Extn should also be independently verified on the official website of the appropriate regulatory authority.

Resale properties, completed properties, individual owner listings, and other property categories may be subject to different regulatory requirements depending on the facts of each case.

Nothing on this website should be interpreted as a representation that every listed property or transaction is necessarily governed by RERA.

7. Property Enquiries and Communications

Submitting a website form, calling, sending a WhatsApp message, or making an enquiry does not by itself:

Reserve or block a property.
Confirm its availability.
Create an agreement to sell, rent, purchase, or lease.
Guarantee a site visit.
Establish final brokerage terms.
Create a binding contractual relationship.

Real Extn may contact you using the contact information supplied by you to:

Respond to your enquiry.
Confirm your property requirement.
Share suitable listings.
Coordinate property visits.
Provide service-related information.
Discuss professional charges, where applicable.

Communication through WhatsApp, email, telephone, or the website should not be treated as a final property agreement unless the relevant terms are separately confirmed in writing by the appropriate parties.

8. Site Visits

Property visits are subject to:

Current availability.
Owner, landlord, occupant, or representative permission.
Prior appointment.
Access conditions.
Identification requirements, where applicable.
Rescheduling or cancellation due to circumstances beyond our control.

Users should not enter, inspect, photograph, record, or access any property without proper permission.

Real Extn does not guarantee that a property shown during a visit will remain available afterwards.

9. Brokerage, Consultancy and Professional Charges

Brokerage, consultancy charges, marketing charges, or other professional fees may apply depending on:

The nature of the property.
Whether the matter concerns sale, purchase, rent, lease, or another service.
The role performed by Real Extn.
The parties involved.
The scope of assistance requested.
The terms separately communicated and accepted.

Applicable fees, the person responsible for paying them, and the stage at which they become payable should be confirmed separately before proceeding substantially with the relevant service or transaction.

Unless otherwise agreed in writing, government charges, stamp duty, registration charges, legal fees, loan-processing charges, society charges, taxes, maintenance dues, documentation expenses, and third-party professional fees are separate from Real Extn’s brokerage or consultancy charges.

Any service-specific written understanding, brokerage confirmation, mandate, invoice, receipt, or agreement will prevail over a general statement on this website to the extent of any inconsistency.

10. Token Money, Deposits and Other Payments

Users must verify the identity, authority, payment purpose, bank-account details, refund conditions, and written terms before transferring token money, earnest money, security deposit, advance rent, booking amount, brokerage, or any other payment.

No property should be considered booked, reserved, purchased, sold, rented, or leased merely because an enquiry has been submitted through the website.

Users should obtain a properly documented receipt or written acknowledgement for every payment.

Real Extn will not be responsible for payments made:

To an unauthorised person.
To an unverified bank account.
Without written payment terms.
Outside the agreed transaction process.
In response to an impersonation, fake listing, fraudulent message, or unauthorised communication.

Official payment instructions, where applicable, should be verified directly through Real Extn’s confirmed contact details before payment.

11. Home Loans and Financial Assistance

Real Extn may, upon request, introduce or coordinate with banks, housing finance companies, loan advisers, or other financial-service providers.

Loan approval, property valuation, interest rate, eligibility, processing time, documentation, sanction, and disbursement are controlled by the relevant financial institution.

Real Extn does not guarantee:

Loan approval.
A particular interest rate.
A specific valuation.
A particular loan amount.
Completion within a specified period.

Users must independently review all loan documents and financial obligations before accepting any facility.

12. Third-Party Professional Services

Real Extn may introduce users to advocates, accountants, architects, engineers, valuers, contractors, movers, documentation professionals, financial institutions, or other service providers.

Unless expressly agreed otherwise in writing:

Such professionals act independently.
Real Extn does not control their professional work.
Their fees and terms are separate.
Users should independently assess their suitability and credentials.
Real Extn does not guarantee their advice, report, performance, or outcome.

An introduction does not constitute an endorsement or warranty.

13. User-Submitted Property Information

Where users are permitted to submit property details, photographs, videos, documents, or other material, they confirm that:

The information provided is accurate to the best of their knowledge.
They have the authority to submit and market the property.
The material does not violate another person’s rights.
They have permission to share photographs, videos, plans, and contact details.
The property is not being presented fraudulently or unlawfully.
Applicable regulatory information has not been intentionally concealed.

Real Extn may review, edit, format, reject, suspend, or remove submitted content at its discretion.

Submission of information does not guarantee publication or continued display.

Users remain responsible for the information and material submitted by them.

14. Prohibited Use

You must not use the website to:

Submit false, misleading, outdated, or fraudulent information.
Impersonate another person or organisation.
Advertise a property without authority.
Collect another user’s data without permission.
Upload unlawful, defamatory, infringing, harmful, or malicious content.
Introduce malware, viruses, or harmful code.
Attempt unauthorised access to the website, server, database, or user accounts.
Interfere with website functionality or security.
Scrape, copy, harvest, reproduce, or republish substantial website content without permission.
Use the website for spam, unsolicited marketing, or unlawful activity.
Circumvent technical restrictions or security measures.

Real Extn may restrict access, remove content, or take appropriate action where misuse is suspected.

15. Intellectual Property

Unless otherwise stated, the website’s original content and branding—including text, logos, graphics, layouts, videos, photographs created or commissioned by Real Extn, and other original material—belong to Real Extn or are used with permission.

Third-party names, trademarks, photographs, plans, maps, or other materials remain the property of their respective owners.

No substantial part of the website may be copied, reproduced, republished, distributed, commercially exploited, or modified without prior written permission, except where permitted by applicable law.

Sharing a normal page link for personal reference is permitted.

16. Third-Party Websites and Platforms

The website may contain links, embeds, maps, videos, widgets, or references relating to third-party services, including:

Government portals.
RERA websites.
Google services.
WhatsApp.
YouTube.
Social-media platforms.
Financial institutions.
Other property or service websites.

Real Extn does not control third-party websites and is not responsible for their content, availability, security, terms, privacy practices, or subsequent changes.

Users access third-party services at their own discretion and should review the applicable terms and policies.

17. No Legal, Financial or Technical Advice

Website content, blogs, market updates, videos, property descriptions, calculations, and general guidance are provided for informational purposes.

They should not be treated as:

Legal advice.
Tax advice.
Investment advice.
Financial advice.
Structural certification.
Property valuation.
Title verification.
Regulatory approval.
A substitute for professional due diligence.

Users should consult qualified professionals before making material decisions.

18. Limitation of Responsibility

Real Extn will make reasonable efforts to provide information and services in good faith.

However, to the extent permitted by applicable law, Real Extn does not warrant that:

Every listing will remain available.
Every third-party statement will be complete or accurate.
Every property will meet a user’s requirements.
A proposed negotiation will result in a transaction.
Financing, registration, possession, or regulatory approval will be completed.
The website will always operate without interruption or error.

Real Extn will not be responsible for a decision made solely on the basis of unverified website information, or for loss resulting from an unauthorised third-party act, fraudulent communication, or payment made without appropriate verification.

Nothing in these Terms & Conditions excludes or limits any responsibility that cannot lawfully be excluded under applicable law.

19. Complaints and Incorrect Listings

If you believe that a listing:

Contains incorrect information.
Is no longer available.
Uses material without permission.
Misrepresents ownership or authority.
Appears fraudulent.
Violates your legal rights.

please contact Real Extn with sufficient details to identify and review the listing.

We may request supporting information and may temporarily suspend, correct, or remove the listing while reviewing the matter.

20. Privacy

Your use of the website is also governed by our Privacy Policy.

The Privacy Policy explains how Real Extn may collect, use, retain, share, and protect personal information.

Users should review the Privacy Policy before submitting personal information through the website.

21. Website Availability and Changes

Real Extn aims to keep the website accessible and functional but does not guarantee uninterrupted or error-free availability.

Access may be affected by:

Maintenance.
Security updates.
Hosting or network problems.
Technical faults.
Third-party service disruption.
Events beyond reasonable control.

Real Extn may modify, suspend, replace, or discontinue any page, listing, feature, or service without prior notice.

22. Changes to These Terms & Conditions

Real Extn may update these Terms & Conditions to reflect changes in:

Website functionality.
Services.
Business practices.
Regulatory requirements.
Legal obligations.
Security procedures.

The updated version will be published on this page with a revised Last Updated date.

Continued use of the website after an update will be subject to the revised Terms & Conditions.

23. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. No Waiver

A delay or failure by Real Extn to enforce any provision of these Terms & Conditions does not constitute a permanent waiver of that provision or any other right.

25. Governing Law and Jurisdiction

These Terms & Conditions are governed by the applicable laws of India.

Subject to any rights, remedies, forums, or authorities available under applicable consumer-protection, real-estate, or other mandatory laws, disputes relating to the website or services of Real Extn shall be subject to the jurisdiction of competent courts and authorities in Delhi.

26. Contact Us

Real Extn
Office No. 9, Ground Floor, Plot No. A-27, Street No. 1 & 2, Madhu Vihar, IP Extension, Patparganj, Delhi – 110092

Phone: +91 90150 62519

WhatsApp: +91 90150 62519

Email: (realextn47@gmail.com)

Website: www.realextn.com

Contact & Support

For questions, complaints, requests, or concerns relating to these Terms & Conditions or the services of Real Extn, please contact us using the details provided above.

Please include sufficient information to help us understand and review your concern. We will make reasonable efforts to respond as promptly as practicable.